YOU DON’T NEED ANOTHER EMPLOYEE

YOU NEED IMPLEMENTATION

Fractional Marketing and Operations Support for small businesses that need to get more work done without the commitment of a full time hire

01.
Sharpen your marketing to maximize your profits
02.
BUILD SYSTEMS THAT AUTOMATE REPETITIVE TASKS
03.
Transform your ideas into dated action plans

Hi, I’m Michael.

I’m the founder of OBM Squared Business Support, where I specialize in fractional marketing and operations support for small businesses.

I am a hands-on Implementor delivering results in email marketing, website search engine optimization, CRM management, automations and workflow improvement. I often serve as an extension of the team, providing both strategic and direct support.

Over the years, I’ve had the opportunity to support scores of companies, including coaches, consultants, entrepreneurs, business to business and business to consumer brands and other service-based organizations.

I’ve built my career supporting entrepreneurs and their goals:

  • Bachelor of Science in Business Administration from Ohio State University
  • Certified Online Business Manager since 2011, credentialed through the International Association of Online Business Managers
  • Certified in Digital Marketing by Ryan Deiss and DigitalMarketer
  • Experience supporting businesses and teams across multiple industries

The result? A practical, well-rounded approach to business optimization that brings strategy, systems and execution together to help your business run more smoothly.

FIND OUT

what business support could look like for you

 

STRATEGY + SYSTEMS + IMPLEMENTATION

GET SUPPORT WHERE YOU NEED IT

Owning a business means constantly balancing what needs your attention today with everything you know needs to happen next.

Need more capacity, stronger systems, or specialized expertise, but not another full-time hire? Fractional business support fits the gap.

Whether you need to increase your website conversions, streamline the way your business operates, or take recurring tasks off your plate, support is tailored around the actual needs of your business.

I step in where you need support most and help keep the business moving forward.

Flexible support. Practical strategy. Hands-on execution.

Great marketing only works when the technology behind it works too. Digital marketing support connects your CRM, your email outreach, and your sales funnels so leads move smoothly from first click to paying customer without anything falling through the cracks.

On the CRM side, expert support means sales funnels that guide prospects along, automations that handle the repetitive follow-up, and integrations that get your tools talking to each other instead of working in isolation. Metrics reporting ties it together, so you can see what’s actually producing results. Email marketing gets the same attention: list management keeps your audience clean and organized, delivery improvement helps your messages land in the inbox instead of the spam folder, and metrics reporting shows what your subscribers are opening, clicking, and acting on.

Sales funnels deserve their own spotlight. Whether you’re starting from scratch or trying to figure out why an existing funnel isn’t performing, the work covers designing the path, building it out, and auditing it to find what can be improved.

A business should be easier to run, manage, and grow, not harder with every new client or project. When daily work feels scattered or unnecessarily complicated, the fix usually isn’t working harder. It’s putting the right structure in place.

That starts with systems and workflows that keep tasks moving without constant follow-up, along with process improvement that trims the extra steps slowing your team down. SOP development puts how things get done in writing, so the work doesn’t live only in your head. Project management keeps priorities on track and deadlines in sight, while administrative systems take care of the behind-the-scenes details that quietly eat up your time. And when existing workflows have grown messy over time, a workflow and process cleanup brings everything back into something practical, organized, and efficient.

Search engine optimization is the process of making your website and content easily citable by the search engines, and that now includes AI answer engines like ChatGPT, Perplexity, and Google AI Mode. I believe the businesses that gain traffic are the ones whose website and content are structurally sound: technically healthy, organized around clear topics, and written so both people and machines understand what each page is about.

Good SEO is still about the basics, starting with keywords that mirror what your prospect is actually searching for. In a recent challenge where I reviewed more than a hundred websites, the same problems kept surfacing. Titles and headlines were written in the business’s words instead of the customer’s. One page was trying to rank for everything. Several pages were competing for the same keyword. Key content was hidden from Google in images or scripts. None of these fixes are flashy, but they are what moves rankings.

The results bear this out. On the most recent SEO upgrade for Scaling Up EMDR, keywords ranking in the top results grew from 43 to nearly 180, and referring domains more than doubled. Site health reached 98% with zero crawl errors, and five target keywords went from unranked to page-one visibility. The site is also now being consistently cited in AI answer engines, a brand-new source of traffic.

Numbers only help when they tell you what to do next. Metrics and reporting support takes the guesswork out of your business by showing what’s working, what isn’t, and where your next dollar is best spent.

That starts with conversion metrics, so you know how many visitors and leads become paying customers. From there, the work turns to finding funnel leaks, the spots where prospects slip away before they buy, whether that’s a confusing landing page, a slow follow-up, or a step in the process that asks too much. Custom metrics dashboards then pull the numbers that matter most to your business into one clear view, so you’re not digging through five platforms to find an answer. With that clarity, you can make data-driven marketing decisions with confidence, putting your budget and energy behind what’s proven to work instead of what feels like it might.

Every business has those projects that are important but never seem to get done. The website refresh, the client onboarding system, the product launch that slips another quarter. They stay on the list because day-to-day operations always win the fight for your attention, and without someone owning the details, momentum fades.

That’s where project management steps in. A project moves from idea to finished: the scope is defined, the work is broken into clear tasks, those tasks are assigned to the right people, and deadlines are realistic. Everyone involved, whether team members or outside contractors, works from clear instructions, so nobody is guessing what “done” looks like.

Then it stays on track. Regular check-ins, short status updates you can read in minutes, and early flags when something starts to slip mean no surprises. Your project gets finished, your team stays focused on their regular work, and that “someday” item finally comes off your list.

WHERE TO BEGIN?

You may already know where your business needs support. Or you may need help determining where your marketing or operations could be improved upon. Either way, support is just a click away.

Simply fill in a few details in the contact form, and we’ll schedule a brief call to discover where I may be of help.

I look forward to hearing more about how I can support you in reaching your business goals!